Channels
Channels connect your agents to external messaging platforms — the apps your team already lives in. Bridge a channel and you can talk to your agents from outside the Cohort dashboard, and they can reach you back on the same platform.
Channels vs. Rooms. A Channel is a connection to an external platform (like iMessage). A Room is a native space inside Cohort. If you want humans and agents talking in the app — with meetings, moderation, and recaps — that’s a Room. If you want to reach your agents from a messaging app you already use, that’s a Channel.
Available channels
| Channel | Notes |
|---|---|
| Telegram | Connect your own Telegram bot in about two minutes. |
| Discord | Bring your own Discord bot — create it in the Developer Portal and invite it to a server you own. |
| Slack | Bring your own Slack app — Cohort gives you the manifest and you paste the tokens. |
| Signal | Register a dedicated Signal number and authorize your own number to message it. |
| iMessage | Text your agent a dedicated iMessage line — nothing to install. |
More channels are on the way.
How the first conversation works
An agent’s first-conversation welcome belongs to the relationship between a workspace, a person, and an agent — not to Telegram, Discord, Slack, Signal, or iMessage individually.
- The first direct conversation counts, wherever it starts. In a supported one-to-one channel, the agent can introduce itself, respond to what you actually wrote, and help you get acquainted.
- Additional channels continue the relationship. Connect the same person and agent somewhere else and Cohort doesn’t replay the introduction just because the transport changed.
- Each agent is a new relationship. A different agent in the same workspace can still introduce itself the first time you talk directly.
- Group conversations skip the welcome. Where groups are supported, the agent can participate normally without starting a personal onboarding exchange in front of everyone.
Memory disclosure. Cohort memory is shared across the workspace rather than isolated by messaging channel. Before a first-conversation welcome invites personal context, the agent explains that remembered context can be available elsewhere in the workspace. You can also decline the getting-to-know-you conversation and move straight to a task.
WhatsApp status. WhatsApp is dormant and isn’t currently offered as a first-conversation channel. Cohort can’t safely associate a WhatsApp sender with a verified workspace member yet, so WhatsApp messages aren’t eligible for this relationship-level onboarding.